Privacy Policy
Effective Date: 1/1/2026
1. Introduction
This Privacy Policy describes how The Par Lounge collects, uses, stores, and protects personal information of customers who visit or use our golf simulator facilities, website, and services.
We are committed to protecting your privacy and handling your information responsibly and in compliance with applicable Illinois and U.S. laws.
2. Information We Collect
A. Personal Information You Provide
We may collect the following information when you book a session, enter the facility, or use our services:
Name
Email address
Phone number
Payment information (processed through third-party payment processors; we do not store full credit card numbers)
Booking and session details
B. Automatically Collected Information
When you use our website or booking system, we may collect:
IP address
Device and browser information
Usage data related to bookings and site navigation
3. Video and Audio Surveillance
For safety, security, dispute resolution, and operational purposes, video and audio recording may be in use in designated public areas of the facility, including simulator bays and common areas.
Recording does not occur in restrooms, changing areas, or any area where privacy is legally expected.
Surveillance is used only for legitimate business purposes and in accordance with Illinois law.
By entering the premises and/or using our services, customers acknowledge and consent to such recording where permitted by law.
4. How We Use Information
We use collected information to:
Process bookings and payments
Provide customer support
Operate and improve our services
Maintain safety and security of our premises
Resolve disputes or investigate incidents
Comply with legal obligations
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
Payment processors and booking software providers
Service providers who assist with business operations
Law enforcement or legal authorities when required by law
All third parties are expected to protect your information and use it only for authorized purposes.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
Provide services
Meet legal, accounting, or operational requirements
Resolve disputes
Surveillance footage is retained for a limited period unless needed for investigation or legal reasons.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure.
8. Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction or deletion of certain information
Ask questions about our privacy practices
Requests may be denied where retention is legally required.
9. Children’s Privacy
Our services are not directed to children under 18 without adult supervision. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact: